Retail CIO Outlook Weekly Brief
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Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]
Dan Battista, CEO
Factor4 is expecting to widen its partnership with Verifone to allow merchants to transform the point-of-sale into more meaningful interaction with consumers.
Banks and credit-card companies are increasingly harnessing the power of AI to collect critical business information and fuel the efficiency of credit card transactions.
The e-commerce market has been on a firm upward flight for nearly a decade, and it is showing no signs of slowing down.
Armin Roeseler, CIO, Swanson Health Products
Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.
David Jensen, Director of Ecommerce Engineering, Photobox
Technology has grown from an ignored support function to a position of leadership, setting an example for the rest of the business.
Gamification is an evolving trend among the companies today for enhancing customers and employee engagement and making the user experience more valuable.
Retailers who are capable of creating their own brand and stand out in the crowd make a better impression among potential clients and capture more sales.
The recent health crisis has made people practice social distancing and refrain from going outdoors. People have stopped going to store and started choosing e-commerce to reduce the risk of infection.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe
It’s a challenge for CIO’s to provide a technology transparent experience to customers when the average company has 91 marketing technologies driving its customer experience.
John De Angelis, CIO, The Star Entertainment Group [ASX: SGR]
The most significant change over the past 5 years has been the role of technology in guest experience, enhancing our ability to deliver personalised and thrilling moments at scale.
The organizations that are watching out to use the lessons found via social media need to amplify the brand ambassadors and influencers to get progressively veritable reach.
The ecommerce sector has been continually growing, and the added improvement of online marketing tools has further accelerated this growth. This has enhanced the online business by making it faster, practical, more accessible, and inexpensive.
For protecting the website from this type of attack, form validation can be installed, which rejects harmful code.
Sahal Laher, CDO & CIO, Destination XL Group
There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.
Mark Horbal, CIO & CTO, SpringBIG
Your POS is your workhorse. It sees every transaction in every store.
