Retail CIO Outlook Weekly Brief
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Riku Vassinen, Head of Digital Transformation, JWT Singapore
Bettina Thorkelin, Regional Director Nordic, Omni-channel, Valitor
A 360-degree view of customer behavior offers an invaluable asset for the retailer to carve out a distinct voice and purpose across all the channels that consumers use to browse, shop, and
Ajit Sivadasan, VP/GM Global eCommerce, Lenovo
In a world defined by internet ubiquity, e-commerce, is arguably the most impactful and transformative business model we have witnessed in over a 100+ years.
Eric Moriarty, VP, B-Stock Solutions
By the end of 2017 the value of retail returns will be equivalent to total online sales: around $440 billion.
Faraz Mohamed, Director, Head of Innovation, Nisum
Artificial intelligence (AI) and machine learning are disrupting business as usual across industries.
The retail industry is increasingly witnessing significant evolutions. Technology is constantly revolutionizing the retail market and the way business is being done.
Robert Killory, Chief Innovation Officer, 3CLogic
Data from every channel should be aggregated and organized in order to garner key business intelligence across channels and specific to each channel.
Richard Flint, COO & Executive Board, HEMA
In the highly-competitive market that we have today, the only key to sustenance is unceasing evolution.
Advait Kulkarni, IT Director, Cetera Financial Group
By 2020, it is estimated that the value of e-commerce sales will have topped $4 Trillion.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
The e-commerce market has been on a firm upward flight for nearly a decade, and it is showing no signs of slowing down.
Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]
With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.
Stephen Downey, Senior VP, Healthcare & Electronics, GEODIS
There is enormous pressure on healthcare organizations to reduce costs and find efficiency in the supply chain.
Katie William, Retail CIO Outlook
The technology is advancing every single day, and the retail industry is also complementing this progress of tech with its rethinking approaches and strategies. Most of the retailers today are turning into etailers.
Companies have started to understand and provide solutions like customer engagement and loyalty programs to interact with the customers to increase customer revisits.
This age of online activities has popularized the e-commerce industry in Europe unconditionally. Customers today opt for online shopping options, thereby expanding the shares of the online markets.
