Retail CIO Outlook Weekly Brief
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Stephen Downey, Senior VP, Healthcare & Electronics, GEODIS
Michael Koch, Sr. Director, Samsung Electronics America
While the products and technology have advanced exponentially, the retail environments are very much the same stagnant displacement of products in place since the 1950s.
Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]
Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.
Here we are discussing some of the best customer retaining tips that the enterprises can apply to enhance their customer experience management and boost sales in the future
Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]
It’s Monday morning, I login to my email, I already have 20 messages awaiting my attention, and the day is only just beginning.
Natalie Ashes, Head of Ecommerce, GraysOnline
Whilst this is a difficult time, we will continue to do what we have always done back in 1922: help vendors clear stock and help customers get bargains albeit it’s a different world now.
Katie William, Retail CIO Outlook
Organizations should look for approaches that quickly address consent and privacy risks.
The organizations that are watching out to use the lessons found via social media need to amplify the brand ambassadors and influencers to get progressively veritable reach.
Katie William, Retail CIO Outlook
There is an incontestable convenience that arrives with shopping online―a few swipes and clicks of a button, a smooth payment process, and a package arrives at the doorstep the very next day.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Online shopping has evolved to become the new trend of shopping as it has gained considerable momentum in recent years.
The retail industry is increasingly gaining a lot of traction by equipping technologies such as AI due to the skyrocketed advancements in the concept of personalization.
This age of online activities has popularized the e-commerce industry in Europe unconditionally. Customers today opt for online shopping options, thereby expanding the shares of the online markets.
The brick-and-mortar stores can increase their sales by simplifying the process and applying technologies that can make shopping easier.
Gamification is an evolving trend among the companies today for enhancing customers and employee engagement and making the user experience more valuable.
Vishaal Melwani, CEO, Combatant Gentlemen
While data and analytics are two of the biggest factors that contribute to the success of retail, they’re also very easy to misinterpret.
Don Scheibenreif, VP-Distinguished Analyst, Gartner
Commerce leaders have made online transactions efficient and customer friendly.
