Retail CIO Outlook Weekly Brief
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Choosing a CRM is difficult as every developer seems to have built one, resulting in a wide array of options to choose from.
Online shopping has evolved to become the new trend of shopping as it has gained considerable momentum in recent years.
Warren Perlman, CIO, Ceridian
The role of the CIO is expanding and becoming more customer-facing, as the position plays a larger function in client acquisition and relations.
Here we are discussing some of the best customer retaining tips that the enterprises can apply to enhance their customer experience management and boost sales in the future
Anna Cole, Director of ECommerce Operations, Carhartt
It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess champion, Garry Kasparov for the second time.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
Natalie Ashes, Head of Ecommerce, GraysOnline
Whilst this is a difficult time, we will continue to do what we have always done back in 1922: help vendors clear stock and help customers get bargains albeit it’s a different world now.
Katie William, Retail CIO Outlook
With the dawn of digitalization, the foodservice industry has started changing in a rapid pace.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Andy Weir, Executive General Manager, Bankwest Technology & Transformation
By providing the user an endless choice of instagramable selfies, retailers created a stage for their actor to star in and broadcast their brand story.
AI enacts a massive role in maximizing the overall revenue of the E-commerce sector as well as its development. The crucial factors that influenced the improvement and popularization of the technology are noted in the following
Making a move from on-premise delivery to EIM managed services can get extremely tricky.
Michael Mothner, CEO, Wpromote
A holistic 360 degree view of the customer requires insight into the marketing data.
The more the retail staff is aware of the risks, the less will be accidents that occur.
Katie William, Retail CIO Outlook
Technology is helping the world win over almost all the adversities that the outbreak of the novel COVID virus has caused. Along with reimagining the paradigm of retailing as a whole, modern retailers are also turning towards catering
Katie William, Retail CIO Outlook
Cloud payment is becoming the new norm in the retail industry.
