Retail CIO Outlook Weekly Brief
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Charlie Cole, Chief Digital Officer, VP, TUMI
Richard Flint, COO & Executive Board, HEMA
In the highly-competitive market that we have today, the only key to sustenance is unceasing evolution.
Banks and credit-card companies are increasingly harnessing the power of AI to collect critical business information and fuel the efficiency of credit card transactions.
Stanley Lim, Head of Google Marketing Platforms Malaysia, Google
The impetus for advance in programmatic maturity is perhaps as exciting as it is necessary because of an increasingly privacy-first and cookie less world.
Armin Roeseler, CIO, Swanson Health Products
Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.
Eric Moriarty, VP, B-Stock Solutions
By the end of 2017 the value of retail returns will be equivalent to total online sales: around $440 billion.
Corey Tollefson, SVP & GM, Infor
In today’s competitive marketplace, retailers have faced enormous challenges adapting to sky-high customer expectations and the pressures of digital on brick-and-mortar stores.
Katie William, Retail CIO Outlook
Organizations should look for approaches that quickly address consent and privacy risks.
In today’s world, technology makes all sorts of data available, not all of which is necessary to help run the business. Though it is helpful for analyzing trends, figuring how to boost sales, or improving customer understanding,
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
For retailers, it is crucial to keep up with the rapid speed of consumer adoption of technologies that help them enhance their lives, and utilize technology to build new efficiencies in existing business methods.
Michael Koch, Sr. Director, Samsung Electronics America
While the products and technology have advanced exponentially, the retail environments are very much the same stagnant displacement of products in place since the 1950s.
The recent health crisis has made people practice social distancing and refrain from going outdoors. People have stopped going to store and started choosing e-commerce to reduce the risk of infection.
Rajkumar Bondugula, Ph.D., Principal Data Scientist / Sr. Director, Equifax and Former Data Scientist, The Home Depot
Sentiment analysis is important because studies have shown that accurately measured sentiment correlates with future sales.
Dan Battista, CEO
Factor4 is expecting to widen its partnership with Verifone to allow merchants to transform the point-of-sale into more meaningful interaction with consumers.
Retailers today need to embrace the hardships of customer relationships by implementing technology to establish and retain a common channel to connect with the customers as well as serve them efficiently.
Michael Mothner, CEO, Wpromote
A holistic 360 degree view of the customer requires insight into the marketing data.
