Retail CIO Outlook Weekly Brief
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Katie William, Retail CIO Outlook
Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe
Armin Roeseler, CIO, Swanson Health Products
Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.
Here we are discussing some of the best customer retaining tips that the enterprises can apply to enhance their customer experience management and boost sales in the future
David Jensen, Director of Ecommerce Engineering, Photobox
Technology has grown from an ignored support function to a position of leadership, setting an example for the rest of the business.
Riku Vassinen, Head of Digital Transformation, JWT Singapore
As marketing has become more data-driven and technology-driven, facial recognition is definitely an avenue that forward-looking brands should explore.
Pete Olanday, Practice Leader- Consulting, Retail Practice
Environmental service providers work with customers and communities to overcome the most complex environmental challenges during the entire business cycle.
Richard Flint, COO & Executive Board, HEMA
In the highly-competitive market that we have today, the only key to sustenance is unceasing evolution.
John De Angelis, CIO, The Star Entertainment Group [ASX: SGR]
The most significant change over the past 5 years has been the role of technology in guest experience, enhancing our ability to deliver personalised and thrilling moments at scale.
Jean Laborde, Deputy CIO, FnacDarty
Digital transformation is your North Star, and you need to identify it and understand why it is the answer to your problems
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
To create a winning formula for engaging consumers and presenting multi-channel environments through the multi-channel ecosystem is a challenging task. CRM in the retail market is not a new concept.
Retailers who fail to have a mobile-optimized website risk losing out on customers. In most cases, mobile users spend little time on websites, view fewer pages in each session, and have a high bounce rate
Katie William, Retail CIO Outlook
Consistent cooperation between the development and testing group destroys silos and advances agile testing.
Avi Eyal, Co-Founder and Managing Partner, Entree Capital
We are seeing fulfillment become more accepted with delivery to the home, collecting online orders in store and so forth.
Online shopping has evolved to become the new trend of shopping as it has gained considerable momentum in recent years.
The retail industry is increasingly witnessing significant evolutions. Technology is constantly revolutionizing the retail market and the way business is being done.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
