Retail CIO Outlook Weekly Brief
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By Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe
By Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]
By Avi Eyal, Co-Founder and Managing Partner, Entree Capital
We are seeing fulfillment become more accepted with delivery to the home, collecting online orders in store and so forth.
By Jeff Donaldson, SVP & CIO, Gamestop
There are a couple of trends that are both fascinating and also have great potential to transform businesses, government and eventually society.
By Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]
Financing can help close the sale, drive customer loyalty and create an opportunity to increase and maintain market share.
By Helen M. Friedman, Director, Willis Towers Watson
The goal is to PASS the investigative ball down the field to make progress in the arena of workforce analytics.
By Rajkumar Bondugula, Ph.D., Principal Data Scientist / Sr. Director, Equifax and Former Data Scientist, The Home Depot
Sentiment analysis is important because studies have shown that accurately measured sentiment correlates with future sales.
By Anishiya Taneja, CIO, Serena & Lily
Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).
By Riku Vassinen, Head of Digital Transformation, JWT Singapore
As marketing has become more data-driven and technology-driven, facial recognition is definitely an avenue that forward-looking brands should explore.
By Andy Mulcahy, Strategy and Insight Director, IMRG
We have all had occasions where we’ve felt that a lack of cutting-edge technology is holding us back. ‘If only this system could talk to this one’; ‘if we put an AI solution in there, it would improve our efficiency exponentially’ etc.
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
By Martin Ros, SVP & Head of Intelligent Packaging, Stora Enso [HEL: STERV]
Customers can also interact with the RFID tag using their smartphone to verify their packages are un-tampered-with, building trust with the retailer
By Stuart Scott, CIO, Tempur-Pedic
Mobility, BYOD, and Cloud. Consistent with my prior answers, these three trends are escalating user expectations.
By Michael Koch, Sr. Director, Samsung Electronics America
While the products and technology have advanced exponentially, the retail environments are very much the same stagnant displacement of products in place since the 1950s.
By Maureen McDonagh, Head of Industry, Retail, Facebook
A study by Ipsos identified that 42 percent of UK online shoppers expect their brands to provide an option to chat with a live agent or representative if they have any questions or follow-ups
By Vishaal Melwani, CEO, Combatant Gentlemen
While data and analytics are two of the biggest factors that contribute to the success of retail, they’re also very easy to misinterpret.
By Paul Scorza, CIO & EVP-IT, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY] And Malcolm D'Souza, Sr. Director, IT-Transformation Retail Business Services, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY]
From digital signage to customer facing devices, to internet cafés, the use and reliance on technology has grown exponentially.
By Advait Kulkarni, IT Director, Cetera Financial Group
By 2020, it is estimated that the value of e-commerce sales will have topped $4 Trillion.
